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Domains and SSL

Webround offers maximum flexibility in choosing the web address for your project. You can choose to use a free address provided by us or connect a professional domain that you own.

Available Options

1. Webround Subdomain (Free)

Ideal for testing phases, previews, or for those who want an address without additional costs.

  • Example: yourbrand.webround.net
  • Advantages: Instant, free, and automatically configured with an SSL certificate.

2. Custom Domain

For a professional presence, you can connect a domain purchased from an external registrar (such as Aruba, Cloudflare, GoDaddy, etc.).

Note: At this time, Webround does not act as a registrar. The purchase, annual renewal, and cost management of the custom domain are entirely the responsibility of the user.


Technical Configuration

To connect your custom domain, you must modify the DNS settings within your registrar's management panel. The procedure requires setting two fundamental records:

A. CNAME Record for Traffic

Point your domain (or subdomain) toward our infrastructure:

  • Type: CNAME
  • Name/Host: www (or your chosen subdomain)
  • Value/Destination: customers.webround.com

B. SSL Certificate (HTTPS)

To ensure secure browsing and the automatic renewal of the SSL certificate, it is mandatory to configure the _acme-challenge record. Without this step, the domain will not be connected correctly.

Record TypeName (Host)Data (Value)
CNAME_acme-challengeyourdomain.com.22850800d641aae8.dcv.cloudflare.com

(Replace yourdomain.com with your actual domain name).


Propagation and Timing

Once the DNS records are saved:

  1. Waiting: Validation usually takes 10-15 minutes, but in some cases, global propagation can take up to 48 hours. Please wait patiently for the DNS records to propagate.
  2. Configuration Changes: If the domain was previously connected to another service, internet network nodes may take longer to update. This timing depends exclusively on the providers and is not controlled by Webround.
Suggestion

We recommend deciding on a publication date for your site and connecting your custom domain some time before the actual launch. This ensures that everything is correctly set up and ready for release at the moment of publication.

Remember that to publish a site, you will need an active subscription.


Apex redirect

If you want your root domain (e.g. yoursite.com) to automatically redirect to your Webround site, you can configure an Apex Redirect directly from the dashboard.

How it works

When a visitor navigates to http://yoursite.com or https://yoursite.com, they are automatically redirected to the destination you configured. Both HTTP and HTTPS are covered, including the SSL certificate.

Setup

To enable the redirect, add an A record in your DNS provider's dashboard, pointing the root domain to our Anycast IP:

Record TypeName/HostValue
A@ (or root domain)109.224.229.112

Once the record is added, go to the Domains section in your dashboard, select the domain and configure the redirect destination.

Note: The redirect is only activated once the A record is correctly propagated and pointing to our IP. Verification happens automatically when you save. It may take a some minutes to propagate the records.


Support and Assistance

DNS configuration is a standard procedure but can be complex the first time. If you encounter difficulties or have doubts about the steps to follow with your specific registrar:

  • Email: [email protected]
  • Subject: Domain configuration assistance request [Domain Name]

We will be happy to guide you through the DNS setup to allow you to publish your site as soon as possible.


Next Steps